Question 1

How quickly can you fix my stuck doors?

Accepted Answer

We offer same-day emergency service for stuck garage doors. In most cases, we can have a technician at your location within 2-4 hours of your call. Our trucks are fully stocked with common parts, allowing us to complete most repairs on the first visit. For non-emergency repairs, we typically schedule appointments within 24-48 hours.

Question 2

What causes stuck doors in garage doors?

Accepted Answer

Stuck garage doors are commonly caused by several issues: broken torsion or extension springs (the most common cause), damaged or frayed cables, misaligned or bent tracks, malfunctioning opener motors or gears, broken rollers, or weather-related issues like ice buildup. Regular maintenance can prevent many of these problems. Our technicians can diagnose the exact cause during a service call.

Question 3

Do you offer financing for new traditional door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations. We understand that a new garage door is a significant investment in your home, which is why we partner with trusted financing providers to offer affordable monthly payment plans. Options include 0% APR for qualified buyers, low monthly payments, and quick approval process. Contact us for current financing offers.

Question 4

What is included in your 3-year warranty?

Accepted Answer

Our comprehensive 3-year warranty covers all parts and labor on installations and repairs. This includes springs, cables, rollers, hinges, weather seals, and opener components. If anything fails due to workmanship or defective parts within three years, we'll repair or replace it at no additional cost.

Question 5

How long does a garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 3-4 hours, while a double door takes 4-6 hours. This includes removal of the old door, installation of new tracks and hardware, door installation, opener setup, and final testing. We always clean up completely before leaving.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, our certified technicians are trained to service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and more. We also work on all opener brands including LiftMaster, Chamberlain, Genie, and Craftsman.

Frequently Asked Questions

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